Caring. Belonging. Opportunity. Enjoyment. Honesty. These are the values Tyler Grange was built on over ten years ago. It’s helped us nurture an authentic, happy and innovative workforce – our no-so-secret ingredient for success.
Here are some of the initiatives we’ve had in place since the beginning (plus others we’ve developed more recently) to implement strong values into the business, as well as how they’ll help us weather the difficult periods ahead.
Be more than just a business
Benefiting local communities – it’s our moral and social responsibility. From the outset, we offered our team one day a month (paid) to undertake voluntary work. We’ve supported hundreds of charitable organisations and formed some fantastic relationships. These close relationships with charities, such as Farms for City Children, have been immensely rewarding.
They’ve also resulted in numerous work opportunities that will bolster us during difficult financial times.
Prioritise health and wellbeing
We take the mental health of our team seriously. We have an in-house psychologist, Dr Suzanne Brown, who supports our team on a monthly basis, running clinics in person and via Zoom. And everyone is eligible for free, qualified counselling. We’ve also enlisted the help of elite sports coaches to support us during periods of pressure, criticism, and stress. Plus, we run a mentors course where Tribe members can gain the skills needed to provide mentorship for their colleagues.
It all adds up to a happier, healthier Tribe. Reduced absenteeism, greater productivity, and higher levels of engagement will no doubt put us in a stronger position should we experience another recession.
Honest feedback and realising dreams
Since the early days, we have recognised that taking criticism and praise from our team, clients and collaborators makes us better. It works both ways. But we don’t have appraisals or reviews at Tyler Grange. Rather, we ask our people to tell us what they really want — their dreams. Even if they have plans to leave the company, we want them to feel comfortable sharing how this ties into their happiness. And we want to know how we can help them along their journey.
Being authentic and asking for authenticity makes us more adaptable. As a team, it binds us together through trust. As a business, it helps build mighty relationships with our clients and partners.
Do something different
We recently signed up to a 4-day week trial, with the entire business working 80% of the time for 100% pay. So far, it has seen reduced absenteeism and resulted in increased productivity. Should this become a permanent fixture, it will undoubtedly benefit us long term.
Alongside our 4-day week trial, our B-Corp certification is imminent. It shows we’re a business meeting high standards of verified performance, accountability, and transparency on factors from employee benefits to supply chain practices. And through access to the B Hive (a resource and networking hub for B Corps), it also opens us up to myriad work opportunities, discounts from other B Corps, and free team training to further strengthen our business. It will help us innovate, sharpen our competitive edge, and access new opportunities.
